Recently, China Telecom Global participated in the Retail Innovation Summit 2022 (B2B Exhibition Area) hosted by Hong Kong Retail Technology Industry Association (HKRTIA). China Telecom Global showcased its one-stop integrated solution customised for retailers and demonstrated its digital transformation acceleration capabilities to nearly 100 enterprise representatives from the retail industry.

As one of the most influential summit events for the retail industry in Hong Kong, the Retail Innovation Summit 2022, themed “Success Factors to Harvest Value from Strategic Alliances in New Retail”, focused on the developing trends for new retailers. At the summit, enterprise leaders gathered to discuss how retail enterprises can accelerate business transformation by leveraging technologies such as Cloud Computing, Big Data, and AI, as well as integrating channels and services from both online and offline sources.

As one of the sponsors for the Summit, China Telecom Global focused on demonstrating smart integrated solutions customised for organisations in retail, including SD-WAN, Software-as-a-Service (SaaS) Optimisation Solution, Cloud Exchange, Internet Security and Social Media Management.

China Telecom Global Smart Retail Solutions:

⦁ SaaS Optimisation Solution

⦁ Multi-Cloud Elastic Connection Platform

⦁ O2O & Guest WiFi Solutions with Social Authentication

⦁ Cybersecurity Solution

⦁ AI WhatsApp/WeChat Social Chat Commerce & 3D Signage Solution

⦁ A2P SMS Gateway

⦁ 3D A.I Voice Assistant System

⦁ Mobile & IoT

⦁ One-Stop eCommerce Solution

Dr. Bernard Chan, JP, Under Secretary for Commerce and Economic Development, the Government of the Hong Kong Special Administrative Region of the People’s Republic of China, and Mr. Hon Duncan Chiu, member of the Legislative Council of the Hong Kong Special Administrative Region of the People’s Republic of China and the President of the Hong Kong Information Technology Joint Council (HKITJC) visited our booth and learned about a series of solutions for retail enterprises to facilitate transformation and development of innovative technology.

Cara Wong, Retail Industry Director at China Telecom Global, discussed with other panellists about ‘Transform & Innovate for Service Retail to Cope with The Uncertainty’. She pointed out that, “Over the past few years, the pandemic has prompted global retailers to re-examine and focus on accelerating their business models. Digital transformation has become necessary for large retail enterprises to enhance their competitiveness, and it cannot be accomplished in one attempt. The primary order is to re-evaluate and improve their own network infrastructure. Apart from an agile and smooth global network service, it is vital to provide data interconnection across the world with cloud, while ensuring a secure system for businesses to achieve digital transformation.”

By leveraging its extensive cloud-network resources and rich industry experiences worldwide, China Telecom Global is dedicated to developing a one-stop integrated solution customised for our retail partners. The solution covers new retail technologies, including IT Infrastructure Optimisation, Network Acceleration, Cloudification and Cloud Security, SMS Gateway Portal for enterprises, Social Media Chat Commerce , AI Voice Assistant, IoT, and more. Through these customised smart solutions, China Telecom Global supports retail enterprises pursue omnichannel marketing strategies, which improve customer experience and help retailers seize every opportunity in the digital transformation journey.

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